First European Spa Excellence certification awarded by SpaQuality
The first European Spa Excellence certification has been awarded to Majestic Spa Essential Moments, a boutique spa in the Inn Majestic hotel in Barcelona, Spain. The certification has been awarded in accordance with The Intercontinental Standards of Spa Excellence 2010, produced by US-based organisation SpaQuality LLC. SpaQuality LLC assesses quality systems within the spa industry. The standards supply a framework for everything a spa does, focusing on planning, daily operations, behind-the-scenes processes, management, teamwork, coaching, system appraisal and continuous improvements. An assessor conducted an 'open-book' analysis of Majestic Spa's quality system including looking at its records, appliances and interviewing team members. For more information on the quality standard, visit: www.spaquality.org