Carl is an award-winning Business coach, working with Salons, Spa and Clinics worldwide. His focus is on business growth and development, ensuring that owners have robust business models, to maximize sales and minimize stress. As a book author, mentor, and app developer Carl also specialises in future-proofing pricing structures and using retailing as a key customer service driver. Having had a chain of salons and been a senior manager with some of the top UK retailers, Carl's approach is to see every challenge as something that can be overcome. He carries this determination through his business coaching and personal life. Don't be afraid to ask him about his personal challenges, he would love to share them with you, and who knows you might get to know him a little better too.