The World Spa Wellness Convention

Book your delegate pass

WSW

Find us at:
Royal Victoria Dock, 1 Western Gateway, London E16 1XL

Conference Timings

Saturday 3 March: 9:00am - 5pm
Sunday 4 March: 9:00am - 5pm

Professional Beauty London Timings

Saturday 3 March: 10:00am - 5pm
Sunday 4 March:
10:00am - 5pm

The World Spa & Wellness London Convention is Europe's leading conference for the global spa and wellness industry, filled with a mix of keynote sessions, panel discussions and interactive workshops, designed to offer insights and education for international spa leaders and their wider teams. Delegate passes are available for one day, two day or a combined ticket including the World Spa and Wellness Awards. Please choose the pass you require and if you have any queries contact molly.c@thepbgroup or call 02081948483.

2nd March, 2024

  • The Evolution of Spa and Wellness: Focusing on the Opportunities Ahead

    WSW

    -

    The Evolution of Spa and Wellness: Focusing on the Opportunities Ahead


    The Evolution of Spa and Wellness: Focusing on the Opportunities Ahead

    WSW


    15:00 2nd March, 2024 Book Now

  • Guest experience and Operations elevated by High Tech and A.I

    -

    Guest experience and Operations elevated by High Tech and A.I


    Guest experience and Operations elevated by High Tech and A.I


    15:45 2nd March, 2024 Book Now

  • Speakers & Delegates / Networking & selected exhibitors mini table tops

    -

    Speakers & Delegates / Networking & selected exhibitors mini table tops


    Speakers & Delegates / Networking & selected exhibitors mini table tops


    16:45 2nd March, 2024 Book Now

  • Director's reception

    -

    Director's reception


    Director's reception


    18:30 2nd March, 2024 Book Now

  • Speaker's Dinner

    -

    Speaker's Dinner


    Speaker's Dinner


    20:30 2nd March, 2024 Book Now

3rd March, 2024

  • Fitness & wellness: Attracting & retaining customers & members

    Martin Franklin, Stephanie Holland, Dave Courteen

    -

    Fitness & wellness: Attracting & retaining customers & members


    Fitness & wellness: Attracting & retaining customers & members

    Martin Franklin, Stephanie Holland, Dave Courteen


    10:00 3rd March, 2024 Book Now

  • Energy Break

    Virginia Timón

    -

    Energy Break


    Energy Break

    Virginia Timón


    11:00 3rd March, 2024 Book Now

  • Thrive in the world of Wellness: Ignite your success with new avenues for profitability and relevance

    Amanda Al Masri

    -

    Thrive in the world of Wellness: Ignite your success with new avenues for profitability and relevance


    Thrive in the world of Wellness: Ignite your success with new avenues for profitability and relevance

    Amanda Al Masri

    Amanda Al-Masri, a veteran in hospitality and wellness for over 20 years, now heads Hilton Hotels & Resorts’ wellness division as global director wellness. With a Master’s from Cornell, her career spans major brands like Marriott, Starwood, and Equinox. She brings expertise in strategic planning, brand building, and scaling wellness programs. Al-Masri aims to enhance Hilton’s global offerings, emphasizing the importance of guest wellness while aiming for broader integration across their 19 brands. Her role spans Hilton’s 7,000 properties in 123 countries, focusing on innovative wellness solutions.


    11:10 3rd March, 2024 Book Now

  • The Business Model of Wellness-driven strategies

    Neil Jacobs

    -

    The Business Model of Wellness-driven strategies


    The Business Model of Wellness-driven strategies

    Neil Jacobs

    Neil’s passion for wellness, sustainability and making travel purposeful led him to Six Senses in 2012. Ever since, his focus has been to elevate the brand in terms of responsible design, green initiatives, and wellness programming. Under his leadership, the company has opened resorts in some of the world’s most beautiful destinations, including Bhutan, India, Israel, Italy, Spain, and Switzerland, with new properties confirmed in Australia, the UK, Greece, Malta, Saudi Arabia, the Bahamas, United States, and Zimbabwe. When it comes to people, Neil believes that it is the company’s obligation to help hosts develop to their absolute maximum potential and he strives for Six Senses to provide an environment in which they thrive and feel inspired.


    12:10 3rd March, 2024 Book Now

  • Lunch & Networking

    Todd Shaw

    -

    Delegates Lounge

    Lunch & Networking


    Lunch & Networking

    Todd Shaw


    Delegates Lounge 12:40 3rd March, 2024 Book Now

  • Bridging the gaps in our Industry - Research from the ISPA Foundation

    Todd Shaw

    -

    Bridging the gaps in our Industry - Research from the ISPA Foundation


    Bridging the gaps in our Industry - Research from the ISPA Foundation

    Todd Shaw


    15:15 3rd March, 2024 Book Now

  • Unlocking the secrets to talent retention, and effective hiring strategies for success

    Michael Newcombe

    -

    Unlocking the secrets to talent retention, and effective hiring strategies for success


    Unlocking the secrets to talent retention, and effective hiring strategies for success

    Michael Newcombe

    Four Seasons Hotels & Resorts operates 120 Spas across Asia Pacific, Europe, Middle East, Africa and The Americas. Four Seasons strives to be a player of choice for all Spa Industry professionals. Michael oversees this large portfolio of Spa, Wellness and Recreation facilities with the dedicated support of 24 Senior Spa Directors based strategically in each Region or gateway city. Michael cherishes the responsibility to be the voice within Four Seasons for the hugely admired and respected Spa Technicians and service champions.


    15:35 3rd March, 2024 Book Now

  • Become Wellness Champions and Heroes with the UNITED NATIONS "Good Health & Wellbeing For All"

    -

    Become Wellness Champions and Heroes with the UNITED NATIONS "Good Health & Wellbeing For All"


    Become Wellness Champions and Heroes with the UNITED NATIONS "Good Health & Wellbeing For All"


    16:30 3rd March, 2024 Book Now

  • Embarking on the Journey of Wellness: Exploring the Transformative Power of Wellness Tourism

    -

    Embarking on the Journey of Wellness: Exploring the Transformative Power of Wellness Tourism


    Embarking on the Journey of Wellness: Exploring the Transformative Power of Wellness Tourism


    16:45 3rd March, 2024 Book Now

4th March, 2024

  • Is your Day Spa business dying? How can you fix it? (Roundtable discussions choice of 3)

    Charlie Thompson

    -

    Is your Day Spa business dying? How can you fix it? (Roundtable discussions choice of 3)


     Is your Day Spa business dying? How can you fix it? (Roundtable discussions choice of 3)

    Charlie Thompson

    Launching the category-disrupting business in 2016 was a culmination of Charlie’s experience in the spa sector. He has previously opened 18 different spa operations across Europe on behalf of ESPA, Anne Semonin, Virgin Active and Q Hotels, and now is bringing his sales-focused approach to the multi-award winning The Massage Company. He is also Chairman of the UK Spa Association, representing the UK spa and salon sector.


    10:00 4th March, 2024 Book Now

  • Boost your HOTEL Spa & Wellness operations

    Kerry Turpin

    -

    Boost your HOTEL Spa & Wellness operations


    Boost your HOTEL Spa & Wellness operations

    Kerry Turpin

    Kerry Turpin is a proven expert in the Spa & Wellness industry, who over the past 25 years has worked with leading luxury award winning spas across the world. Kerry has opened over 30 luxury spas across EMEA. As Senior Operations manager for ESPA International was responsible for the Ritz-Carlton Spas across EMEA and at Marriott International managed a large portfolio of 157 spas. Kerry is currently the Head of Spa & Wellness for Corinthia Hotels where she is implementing her knowledge to developing the spas strategic direction, product and service offering, building strong business partnerships, and enhancing reputation and positioning within the market, globally


    10:00 4th March, 2024 Book Now

  • Boost your RESORT Spa & Wellness operations

    Hans-Peter Veit

    -

    Boost your RESORT Spa & Wellness operations


    Boost your RESORT Spa & Wellness operations

    Hans-Peter Veit

    Hans-Peter Veit, a seasoned sports teacher and renowned figure in the spa industry, assumed the role of Spa Director at Switzerland's prestigious Grand Resort Bad Ragaz in July 2020. His career began in 1999 as a Personal Coach at Brenner`s Park-Hotel & Spa in Baden-Baden, Germany, catering to esteemed clients like members of the Royal Family of Saudi Arabia, Bahrain, and Jordan. Progressing from Personal Trainer to Spa Manager in 2004, he furthered his influence by taking on the role of Director of Spa Development for the Oetker Collection in 2009. During his tenure, he oversaw the launch of significant projects globally, including the acclaimed “Villa Stéphanie” in Baden-Baden. After 17 successful years, he moved to the iconic VICTORIA-JUNGFRAU Grand Hotel & Spa in Interlaken before assuming his current roles as Director of Spa & Wellbeing at Grand Resort Bad Ragaz in May 2020, later being promoted to Managing Director for the Tamina Therme in February 2023. Veit's excellence was recognized with The Black Diamond Award for Best Spa Manager in Europe in 2009, and he serves as an esteemed judge for the World Spa Awards, a testament to his industry expertise and impact.


    10:00 4th March, 2024 Book Now

  • Energy Break

    Virginia Timón

    -

    Energy Break


    Energy Break

    Virginia Timón


    10:55 4th March, 2024 Book Now

  • Master your KPIs: Take you team on the journey to make lasting improvements for your operations and bottom line

    Sonal Uberoi

    -

    Master your KPIs: Take you team on the journey to make lasting improvements for your operations and bottom line


    Master your KPIs: Take you team on the journey to make lasting improvements for your operations and bottom line

    Sonal Uberoi

    Sonal Uberoi is an author, globally wellness expert and the founder of Spa Balance, a boutique consultancy specialising in wellness concepts for luxury hotels. In her best-seller, The Wellness Asset: How to Transform and Futureproof your Hotel, she shares her proprietary ESSENCE methodology to show hoteliers how to convert their wellness idea into a profitable wellness asset.


    11:00 4th March, 2024 Book Now

  • Manifest your full potential life and health: Advice from a Wellness Coach who dreamt of flying to space... and did

    Keisha Schahaff

    -

    Manifest your full potential life and health: Advice from a Wellness Coach who dreamt of flying to space... and did


    Manifest your full potential life and health: Advice from a Wellness Coach who dreamt of flying to space... and did

    Keisha Schahaff

    Keisha Schahaff, a high-achieving individual, secured two seats aboard Virgin Galactic for an unprecedented space voyage shared with her daughter, marking them as the first mother-daughter duo from the Caribbean to undertake such a journey. Alongside this milestone, Keisha is a certified MAP Practitioner and coach, utilizing neuroscience and manifestation therapy to empower transformation, particularly in women. In the private sector, she plays a pivotal role in luxury real estate development for high-net-worth individuals and serves as a tourism brand ambassador for Antigua and Barbuda. Keisha's advocacy for environmentalism and mental health underscores her belief in the interconnectedness of personal and planetary healing.


    11:50 4th March, 2024 Book Now

  • Spa & Wellness Trends for 2024

    -

    Spa & Wellness Trends for 2024


    Spa & Wellness Trends for 2024


    12:15 4th March, 2024 Book Now

  • Lunch & Networking

    Anna Seleznoyva

    -

    Delegates Lounge

    Lunch & Networking


    Lunch & Networking

    Anna Seleznoyva


    Delegates Lounge 12:30 4th March, 2024 Book Now

  • Overcoming adversity : Wellness is even more relevant in war

    Anna Seleznoyva

    -

    Overcoming adversity : Wellness is even more relevant in war


    Overcoming adversity : Wellness is even more relevant in war

    Anna Seleznoyva


    15:15 4th March, 2024 Book Now

  • Workshop: "Retail off the shelves and in the bag"

    Carol Philipps

    -

    Workshop: "Retail off the shelves and in the bag"


    Workshop: "Retail off the shelves and in the bag"

    Carol Philipps

    Carol Phillips, founder of BeauteeSmarts Group, offers a full suite of services in marketing, branding, spa development, and sales programs, collaborating with acclaimed brands like John Paul Mitchell Systems, Redken, and Eminence Organics. With extensive experience in training and consulting, she's worked closely with prestigious spas including Rosewood Resorts, Canyon Ranch, Hilton, and Wynn, and her company has crafted prototype spas for Estee Lauder’s Origins Spa and General Nutrition Centres. Carol’s recognized expertise is showcased in publications like the Wall Street Journal, American Spa, and Salon Today, and she’s a sought-after speaker at industry events like ISPA and International Beauty Shows, known for practical techniques that significantly boost businesses. Her specialties revolve around driving sales through spa design, marketing, training, and operational reviews, consistently delivering immediate and impactful strategies.


    15:45 4th March, 2024 Book Now

  • £195

    Spa/ Hotel Professionals


    1 day delegate pass

    Book
  • £249

    Spa/ Hotel Professionals


    1 day delegate pass + awards ticket

    Book
  • £295

    Spa/ Hotel Professionals


    2 day delegate pass

    Book
  • £345

    Spa/ Hotel Professionals


    2 day delegate pass + awards ticket

    Book
  • £1450

    Industry Suppliers Rate


    1 day delegate pass

    Book
  • £1750

    Industry Suppliers Rate


    1 day delegate pass + awards ticket

    Book
  • £1950

    Industry Suppliers Rate


    2 day delegate pass

    Book
  • £2250

    Industry Suppliers Rate


    2 day delegate pass + awards ticket

    Book

Programme is subject to change

Entrance Policy: The World Spa & Wellness London convention is for Spa/ Hotel professionals and consultants in the spa industry. To preserve the professional nature of this convention, the organisers reserve all rights of entry and will refuse access and refund booking fees made by suppliers, who are not exhibitors or sponsors, if they have not purchased a supplier delegate pass. The convention will take place alongside Professional Beauty London. Under no circumstances will babies, pushchairs or buggies be permitted.

Platinum Sponsors

Gold Sponsors

Silver Sponsors

The World Spa & Wellness London Convention is Europe's leading conference for the global spa and wellness industry, filled with a mix of keynote sessions, panel discussions and interactive workshops, designed to offer insights and education for international spa leaders and their wider teams. 

  • £195

    Spa/ Hotel Professionals


    1 day delegate pass

    Book
  • £249

    Spa/ Hotel Professionals


    1 day delegate pass + awards ticket

    Book
  • £295

    Spa/ Hotel Professionals


    2 day delegate pass

    Book
  • £345

    Spa/ Hotel Professionals


    2 day delegate pass + awards ticket

    Book
  • £1450

    Industry Suppliers Rate


    1 day delegate pass

    Book
  • £1750

    Industry Suppliers Rate


    1 day delegate pass + awards ticket

    Book
  • £1950

    Industry Suppliers Rate


    2 day delegate pass

    Book
  • £2250

    Industry Suppliers Rate


    2 day delegate pass + awards ticket

    Book

Programme is subject to change

Entrance Policy: The World Spa & Wellness London convention is for Spa/ Hotel professionals and consultants in the spa industry. To preserve the professional nature of this convention, the organisers reserve all rights of entry and will refuse access and refund booking fees made by suppliers, who are not exhibitors or sponsors, if they have not purchased a supplier delegate pass. The convention will take place alongside Professional Beauty London. Under no circumstances will babies, pushchairs or buggies be permitted.

With thanks to our 2024 sponsors:

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Have all the latest news delivered to your inbox

You must be a member to save and like images from the gallery.