Hear from Mark Moloney, Managing Director of Professional Beauty Group and Jean-Guy de Gabriac, WSW Conference Producer and Founder of World Wellness Weekend, as they share their insights into the 2025 World Spa & Wellness London Convention.
Mark: "I'm thrilled to announce this year's World Spa & Wellness Convention, taking place on the 2nd and 3rd of March at London's Excel. This year promises to be one of the best yet. What are the highlights, Jean-Guy?"
Jean Guy: "Mark, we have an incredible lineup of speakers from the US, Asia, Dubai, Europe, and the UK. Executives from Hilton, Hyatt, Banyan Tree, Four Seasons, and more will be joining us. The theme this year is 'influence'—the power of positive influence in our industry. Attendees can expect invaluable networking opportunities with decision-makers and 250-300 delegates."
Mark: "Michael Newcombe from Four Seasons is a favorite of mine. He has a talent for connecting with everyone, from entry-level therapists to senior directors."
Jean Guy: "Michael is fantastic. His keynote ties into wellness journeys, alongside Maria Garrido from Deezer. Maria will share insights on lifestyle trends from her work in entertainment and wellness, including her retreat in Portugal. Together, they’ll explore how wellness can transform lives—from warriors to warriors."
Mark: "Winning retail strategies is another big topic this year. You've got a diverse panel lined up, including Stuart Angus from Aqua Sana, Alena from SH Hotels, and Eduardo from One Spa World."
Jean Guy: "With expertise ranging from cruise ship spas to luxury hotel brands, this panel will deliver practical strategies to boost spa revenue in 2025."
Mark: "We also tackle bigger-picture topics, like the future of hospitality, but keep it grounded. Simon Casson from Corinthia Hotels, Ingo Schweder, and Suzanne Holbrook are leading this discussion. Tell me more about them."
Jean Guy: "Simon’s story—from dishwasher to VP at Four Seasons and now CEO of Corinthia—is inspiring. Ingo will share his bold opinions on underperforming hotels, while Susan returns as Marriott's Global Head of Spa and Wellness."
Mark: "Spa managers often struggle to demonstrate the value of their operations to GMs and boards. You've got a session addressing that."
Jean Guy: "Indeed, with Patrick Huey (Hyatt), Paul Hawko (Banyan Tree), and Louise Moore (Hilton). They’ll focus on metrics and storytelling to show how spas drive total revenue—not just through treatments but by extending guest stays and dining spend."
Mark: "AI is another hot topic this year. What can attendees expect from the AI sessions?"
Jean Guy: "Eric Falardeau and Dominika Kampa from McKinsey will present groundbreaking insights. They’ll share practical applications of AI, like using data to predict guest behavior and improve retention. Frank Pitsikalis will also showcase real-world AI tools, such as voice-activated booking assistants."
Mark: "Attracting new audiences is always relevant. Who’s speaking on this?"
Jean Guy: "Finlay Anderson, Magdy Abdelaty from The Peninsula, and Orla Gallagher from Le Jardin Spa. Their session will provide practical advice for day spas and large groups alike on reaching diverse demographics."
Mark: "What’s your goal for delegates this year?"
Jean Guy: "To leave with actionable insights for their businesses or careers. Whether you're a therapist, manager, or director, there’s something for everyone. And at just £379 for a combined two day ticket, including the awards dinner, it’s accessible thanks to our sponsors."
Mark: "Anything else to add before we wrap up?"
Jean Guy: "I’d like to thank our sponsors and highlight some exciting names—Anna Bjurstam from Six Senses and Cedric Betis advising the Dubai government. This year’s program is international, practical, and inspiring. See you on March 2nd and 3rd in London!"
Mark: "Thank you, Jean Guy. See you in March!"
Join us at the World Spa and Wellness Convention on 2-3 March at Excel London, Europe's leading conference for the global spa and wellness industry.
Click here to view the full programme.