With over 25 years’ experience at all levels of business, Kelly’s dedication and drive has enabled her to achieve professional success as Spa Director for some of the world's most exclusive resorts. 
Founder of Hampshire's multi-award winning skin clinic and boutique salon k:SPA, Kelly’s focus for the past 15 years has been to create a salon that provides a rewarding employment experience. By creating a positive and dynamic atmosphere based on trust, respect and appreciation, Kelly has proven success of k:SPA’s continual growth utilising a self-managing team. 
The reward of seeing her team flourish led to the desire to share her knowledge and help others succeed. Coaching and mentoring salon owners and managers naturally progressed into sharing her learnings further and the writing of a book. How to make your salon work, so you don’t have to!