Magazine

THE WORLD SPA AND WELLNESS CONVENTION

Join us at The World Spa and Wellness Convention 2025; held along side Professional Beauty London on 2-3 March at ExCeL London. 

#WSW is Europe's leading conference for the global spa and wellness industry, filled with a mix of keynote sessions, panel discussions and interactive workshops, designed to offer insights and education for international spa leaders and their wider teams. 

REGISTER YOUR INTEREST FOR 2026

See below the 2025 program.

(subject to change)

2nd March, 2025

  • Serious wellness vs indulgence

    John P. Rees

    ,

    Ghislain Waeyaert

    President bbspa France

    ,

    Becky Lumsden

    Serious wellness vs indulgence

    Wellness is talked about a LOT, but most spas still make the most of their revenue with massages, facials and Signature treatments. Is wellness really bankable?

    Serious wellness vs indulgence

    John P. Rees

    Senior vice president- Hotel Operations Hard Rock Hotels

    Serious wellness vs indulgence

    Ghislain Waeyaert

    President bbspa France

    Serious wellness vs indulgence

    Becky Lumsden

    CEO Pure Spa & Beauty

    10:10 2nd March, 2025 Book Now

  • Lifestyle driven hospitality with recovery and longevity

    Yuki Kiyono

    ,

    Cedric Betis

    ,

    Anna Bjurstam

    Lifestyle driven hospitality with recovery and longevity

    Discover examples and metrics of recovery concepts/practices penetrating the hospitality segment. How far we can go without medical, in a hotel?

    Lifestyle driven hospitality with recovery and longevity

    Yuki Kiyono

    Global Head of Health and Wellness Development at AMAN

    Lifestyle driven hospitality with recovery and longevity

    Cedric Betis

    Advisor to Dubai Government entities & member of the Dubai Future Council on Health & Wellbeing

    Lifestyle driven hospitality with recovery and longevity

    Anna Bjurstam

    Pioneer Six Senses AND Founder V Social

    11:15 2nd March, 2025 Book Now

  • Energy Break- A Splash of Salsa

    Virginia Timón

    Energy Break- A Splash of Salsa

    Energy Break- A Splash of Salsa

    Virginia Timón

    12:20 2nd March, 2025 Book Now

  • The future of hospitality

    Simon Casson

    ,

    Camille Lopeo

    ,

    Suzanne Holbrook

    Global Head Spa & Wellness Marriott

    The future of hospitality

    Three Senior executives explore the trends and drivers leading innovation in hospitality, spa and wellness; and highlight the path for the leaders of tomorrow.

    The future of hospitality

    Simon Casson

    CEO Corinthia Hotels

    The future of hospitality

    Camille Lopeo

    Global Vice President, Emblems Collection & The Purist ; Head of Regional Marketing & Wellness for Sofitel Legend, Sofitel, MGallery and Emblems

    The future of hospitality

    Suzanne Holbrook

    Global Head Spa & Wellness Marriott

    12:30 2nd March, 2025 Book Now

  • Lunch and Professional Beauty London

    Lunch and Professional Beauty London

    Take the opportunity during the break in sessions to network with your peers over lunch and browse the brands across the show floor at Professional Beauty London.

    13:30 2nd March, 2025

  • McKinsey research- AI's impact on wellness brands

    Eric Falardeau

    ,

    Dominika Kampa

    McKinsey research- AI's impact on wellness brands

    McKinsey research- AI's impact on wellness brands

    Eric Falardeau

    Partner at McKinsey and Company

    McKinsey research- AI's impact on wellness brands

    Dominika Kampa

    McKinsey Partner London

    15:45 2nd March, 2025 Book Now

  • Present the true value of your spa to your GM and board of directors

    Andrea Lomas-Gong

    ,

    Patrick Huey

    ,

    Paul Hawco

    ,

    Louise Moore

    Present the true value of your spa to your GM and board of directors

    Four senior executives of leading brands help you make your financial case for wellness, show how you increase the overall Guest Experience, attract the 92% of hotel guests not booking treatments or buying retail products from your spas, demonstrate how you promote a culture of Wellness & Wellbeing … all while better managing your time and energy, to avoid burn out!

    Present the true value of your spa to your GM and board of directors

    Andrea Lomas-Gong

    Vice President of Spa and Wellness Operations at Mandarin Oriental

    Present the true value of your spa to your GM and board of directors

    Patrick Huey

    Director of Operations Global Wellbeing Hyatt

    Present the true value of your spa to your GM and board of directors

    Paul Hawco

    AVP | Executive Global Director Integrated Wellbeing Banyan Group

    Present the true value of your spa to your GM and board of directors

    Louise Moore

    Director Spa Operations & Development Hilton Group

    16:15 2nd March, 2025 Book Now

3rd March, 2025

  • Winning retail strategies for your therapists

    Stuart Angus

    ,

    Alena Stavnjak

    ,

    Eduardo Chamia

    Winning retail strategies for your therapists

    All you wanted to learn about retail, but were shy to ask… Empowering retail sales professionals with knowledge, create retail opportunities outside Spa Treatments, cross promote services and products with enhancements and incentives… Discover how much these strategies generate, when rolled out efficiently.

    Winning retail strategies for your therapists

    Stuart Angus

    Director of Spas Aqua Sana- Centre Parcs UK & Ireland

    Winning retail strategies for your therapists

    Alena Stavnjak

    Corporate Spa Director SH Hotels & Resorts

    Winning retail strategies for your therapists

    Eduardo Chamia

    Senior Vice President Sales & Revenue at OneSpaWorld

    10:05 3rd March, 2025 Book Now

  • Grow your N.O.I with dynamic pricing and upselling

    Frank Pitsikalis

    ,

    Laura Sheridan

    ,

    Catherine Warren

    Grow your N.O.I with dynamic pricing and upselling

    Gain unparalleled insights into guest preferences and behaviors, embrace innovative wellness technologies to implement transformative spa programs & services, discover new software options powered by AI. The future is already here… make sure you do not leave money on the table any more.

    Grow your N.O.I with dynamic pricing and upselling

    Frank Pitsikalis

    Senior Vice President, Product Strategy Agylisis

    Grow your N.O.I with dynamic pricing and upselling

    Laura Sheridan

    Acting Group Spa Director, Champneys

    Grow your N.O.I with dynamic pricing and upselling

    Catherine Warren

    Vice President Strategic Partnerships Arch Amenities

    11:00 3rd March, 2025 Book Now

  • Energy Break- A dash of bachata

    Virginia Timón

    Energy Break- A dash of bachata

    Energy Break- A dash of bachata

    Virginia Timón

    11:50 3rd March, 2025

  • The changing face of wellness

    Maria Garrido

    ,

    Michael Newcombe

    The changing face of wellness

    Whether guests seek self-care rituals or the latest virtual reality therapy, the faces of wellness are evolving. Discover the stories behind the people transforming the wellness experience and gain insights into tomorrow's trends. Whether guests seek self-care rituals or the latest virtual reality therapy, the faces of wellness are evolving. Discover the stories behind the people transforming the wellness experience and gain insights into the trends of tomorrow. From Worriers… to Warriors.

    The changing face of wellness

    Maria Garrido

    Founder Terranam Wellness

    The changing face of wellness

    Michael Newcombe

    Four Seasons Hotels & Resorts operates 120 Spas across Asia Pacific, Europe, Middle East, Africa and The Americas. Four Seasons strives to be a player of choice for all Spa Industry professionals. Michael oversees this large portfolio of Spa, Wellness and Recreation facilities with the dedicated support of 24 Senior Spa Directors based strategically in each Region or gateway city. Michael cherishes the responsibility to be the voice within Four Seasons for the hugely admired and respected Spa Technicians and service champions.

    12:00 3rd March, 2025 Book Now

  • Lunch and visiting Professional Beauty London

    Lunch and visiting Professional Beauty London

    Take the opportunity during the break in sessions to network with your peers over lunch and browse the brands across the show floor at Professional Beauty London

    12:30 3rd March, 2025 Book Now

  • Longevity & wellbeing versus Aesthetic Treatments: Which client journey is best for my spa

    Oliver Patrick

    Longevity & wellbeing versus Aesthetic Treatments: Which client journey is best for my spa

    Longevity & wellbeing versus Aesthetic Treatments: Which client journey is best for my spa

    Oliver Patrick

    Co-Founder of Future Practice Ltd, Clinical Director of Pillar Wellbeing

    14:30 3rd March, 2025 Book Now

  • How AI is transforming the world, including wellness and hospitality

    Andy Hall

    "AI" GWI initiative Chair - CEO Live4well

    ,

    Tiffany St James

    How AI is transforming the world, including wellness and hospitality

    With AI being on everyone’s mind and lips, two members of the Global Wellness Institute’s “AI Initiative” will deliver the most up-to-date and relevant examples and best practices from hotels and wellness centers improving their operations, guest experience and profitability. Learn Top 7 Ways spas and hospitality leaders should evolve their AI competency.

    How AI is transforming the world, including wellness and hospitality

    Andy Hall

    "AI" GWI initiative Chair - CEO Live4well

    How AI is transforming the world, including wellness and hospitality

    Tiffany St James

    Founder Transmute & UK Country Director Global AI Council

    15:15 3rd March, 2025 Book Now

  • From alpha to baby boomers- Make your spa relevant to all

    Finlay Anderson

    ,

    Magdy Abdelaty

    ,

    Orla Gallagher

    From alpha to baby boomers- Make your spa relevant to all

    Explore buying and behavioural differences by generation in treatments, pricing, retail so you can tailor your 2025-2026 marketing strategy for different generations, in the way you address them and deliver.

    From alpha to baby boomers- Make your spa relevant to all

    Finlay Anderson

    Director of Operations bbspa Group

    From alpha to baby boomers- Make your spa relevant to all

    Magdy Abdelaty

    Director of Wellness - The Chancery Rosewood

    From alpha to baby boomers- Make your spa relevant to all

    Orla Gallagher

    Spa Manager Le Jardin Spa

    16:00 3rd March, 2025 Book Now

REGISTER YOUR INTEREST FOR 2026

 For any delegate inquiries, please contact laura.j@thepbgroup.com

Entrance policy: To preserve the professional nature of this convention, the organisers reserve all rights of entry and will refuse access and refund booking fees made by suppliers who are not exhibitors or sponsors. The convention takes place alongside Professional Beauty London. Nobody under 14 years of age is allowed entry into Professional Beauty London. This includes babies, and prams are also not permitted on the premises. As a busy event, we need to maintain a safe and professional environment for our trade visitors. Thank you for your understanding and cooperation.

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