Global spa and wellness industry gathers in London for the Professional Spa & Wellness Convention

Above: Andrew Gibson, vice president of spa and wellness at Fairmont Raffles Hotels and Resorts, chairing the Spa: the future is now session at the convention 

Wellness programmes, KPIs, advanced aesthetics and spa leadership were some of the topics on the agenda at the 2016 Professional Spa & Wellness Convention this Sunday and Monday.

Taking place as part of the Professional Beauty trade show at London’s ExCeL exhibition centre, the convention saw spa and wellness industry professionals from around the world gather for two dates of keynote presentations, panel discussions and networking.

The convention attracted 297 global attendees, including leading speakers and chairs from within and outside of the industry.

Speakers included Jeremy McCarthy, group director of spa at the Mandarin Oriental, who took part in the Human Resources panel; Gustavo Albanesi, president of the Associacao Brasileira de Clinicas e Spa, speaking on the Spa KPI’s panel and Liz Holmes, national health and beauty manager at Virgin Active, participating in the Spa Leadership panel.

Conference co-ordinator Jean-Guy de Gabriac, founder and CEO of consultancy Tip Touch International, said: “The level of engagement of speakers this year was spectacular. They really shared great tools and tricks of the trade with delegates, which included spa managers and directors.”

Other speakers on the full and diverse two-day programme included EFMedispa owner Esther Fieldgrass on the Advanced Aesthetics panel; Laura Mclver, vice president and general manager of Miraval Arizona on the Wellness in Action panel; and Alexandra Charalampidou, director of financial performance at Resense on the Spa Budgeting panel.

Daniel Friedland, managing director and principal, of Super Smart Health, delivered the keynote address on day one, Sunday February 28, under the heading of Neuroplasticity, Neuroleadership And Peak Performance Programmes For Spas.