May issue highlights

The May issue of Professional Beauty is out now. Highlights include: the questions to ask before buying a treatment machine and tips for handling complaints. Just a few of the features in this issue are:

10 tips for handling complaints
From chipped nails to rude therapists, clients will always have complaints, but how you handle them can win or lose you business. The May issue brings you a 10-step, how-to guide to effectively dealing with dissatisfied clients.

Body of evidence
Purchasing your first major piece of kit is a big deal. Georgia Seago asks experienced salon owners what questions they ask before buying a body-shaping machine for their business. If you’re one of the salon or spa owners yet to invest in a machine to allow you to perform fat-reduction and body-contouring treatments, taking on some technology could give a much-needed boost to both your treatment menu and your takings.

Take back time
Time management is at the heart of our daily lives and unless we are consistent with it, it can be difficult to achieve our goals. Valerie Delforge explains the best ways to deal with the two biggest factors that stop us: feeling overwhelmed by our to-do lists and struggling to manage our time killers. 

The May issue is out now. A digital version can be bought online for £1.49 – or it's just £4.99 for an annual 12-issue digital subscription. The print edition is just £37 for an annual 12-issue subscription. Make sure you’re always the first to read the news and trends by subscribing.