Business Hub: make it your New Year’s business resolution to save time and streamline the running of your salon with the latest technology

As we enter 2017, setting a business strategy for the year ahead will be high on the agenda for many salon and spa owners. It’s a time to analyse the performance of the previous year to work out where you can save time and money in the months ahead, while still delivering stellar customer service.

However, finding the time to implement the changes you need to can be a challenge in itself. From research conducted in 2015, Worldpay, the UK’s leading payments provider, found salon and spa owners typically spend around a fifth of their time on paperwork and admin*. In a salon, where therapists process a large number of transactions each day, reconciling that information can result in late nights and early mornings balancing the books.

Access to good-quality data is vital for planning and forecasting, but with nearly one in five small businesses still using pen and paper, it’s no wonder many owners struggle to call up accurate records quickly.

Worldpay UK's chief marketing and commercial officer, James Frost, says, “Beauty is a fast-paced industry. With so many developments in salon treatments and products to get to grips with, our customers told us they struggle to fit in all the admin that comes with running a business. So, we struck upon the idea for My Business Hub – an intuitive, all-in-one tablet-based point-of-sale solution. The product is designed to evolve with businesses as they grow. Worldpay understands that salon owners need time back, so they can focus on implementing new services, developing their staff and creating a great customer experience.”

The business of beauty
My Business Hub can reduce the daily admin burden by automating the reconciliation of cash and card payments. With My Business Hub, if reception gets busy, therapists can take payments in the treatment room with a tablet (after a wax, laser, brow or nail service, for example), maximising the opportunity to talk to busy clients about additional products and services before they rush off.

My Business Hub can save your salon time and money

• Operated with a detachable Android tablet, My Business Hub gives therapists and nail techs the freedom to take payments anywhere in the salon, so they can spend more time with clients and reduce queues at reception
• Accepts all major debit and credit cards, contactless, mobile payments and cash
• The detachable tablet also allows therapists to: o Use the device for other functions, whether that be ordering stock online or checking emails and responding to enquiries o View and compare sales trends, access transaction history, keep on top of cash flow, manage reconciliation quicker and view invoices on a simple and easy-to-use platform
• Cut down on time spent on administration and increase the opportunity to connect more deeply with clients.