Frequently Asked Questions

General Information

How do I get tickets?

You can register your interest here. Tickets will be available soon, and by filling out this form, you will be the first to know when they are.

When is the Salon Growth Summit 2026?

The Salon Growth Summit will take place on the 1-2 March 2026 at Olympia London.

Where is the event taking place?

The event takes place at Olympia London in Olympia 1, West Hall - Level 1 on 1-2 March 2026. For venue details, please visit: https://events.olympia.london/visiting/getting-here.  

What is the event about?

The Salon Growth Summit will feature two full days of business-focused content for professionals in the hair and beauty industries.

The Salon Growth Summit provides you with the opportunity to: 

• Connect with 1,000 salon and spa owners committed to business growth
• Meet key decision makers within beauty, spa and hair businesses
• Hear from world-class speakers who will share their journeys and secrets to success 

Who should visit the event?

The Salon Growth Summit welcomes beauty and hair professionals and established salon and spa owners.

Due to the professional nature of the event, nobody under 14 years of age is allowed entry into the Salon Growth Summit. This includes babies, and prams are also not permitted on the premises. As a busy event, we need to maintain a safe and professional environment for our trade visitors. Thank you for your understanding and cooperation.

How much does it cost to attend?

Tickets to the show cost as follows:

 

Where is my ticket?

Tickets are electronic only this year and will be included in the confirmation email of the lead booker. Tickets will not be posted and there will be no ticket collection at the show.

Can I bring my colleague and/or friend?

Salon International is open to professionals in the hairdressing industry only, so please only bring people who are also within the trade.

Can my children attend with me?

The Salon Growth Summit is a professional-only event. Children under the age of 14 are not admitted.

What is the entrance policy?

Due to the professional nature of the event, nobody under 14 years of age is allowed entry into the Salon Growth Summit. This includes babies, and prams are also not permitted on the premises. As a busy event, we need to maintain a safe and professional environment for our trade visitors. Thank you for your understanding and cooperation.

International Visitors

Can you arrange my visa to come to the show?

Please click below for more information on visa support.

Is it worthwhile for me to come?

Yes. The Salon Growth Summit has a wealth of networking opportunities for overseas visitors and has a host of international brands. The Business Stage and Networking Lounge are key features of the event, providing insights into the best ways to maximise your business's growth.

Travel Information

How do I get to the show?

Olympia London is easily located by train, air, and road. For more information on how to get there, click here.

Is there parking?

Parking is available at Olympia. Please contact Olympia London directly for more information, click here.

What hotels are nearby?

There are many hotels available close to the show venue. For more information about the accommodation, click here.

Ticket FAQs

Which ticket should I buy?

SALON GROWTH SUMMIT TICKETS: If you are a salon or independent professional and wish to attend the Salon Growth Summit, please purchase a one or two-day entrance ticket. If you represent a brand that is not exhibiting at the Salon Growth Summit, and wish to attend the event, you will need to purchase a Non-Exhibitor One-Day Entrance Ticket.

COMBINED SUMMIT & AWARDS TICKETS: If you are a salon or independent professional and would like to attend the Professional Beauty and British Hairdressing Business Awards, alongside the Salon Growth Summit, please purchase a Combined Entrance & Awards Ticket (with one or two-day entrance).

AWARDS ONLY TICKETS: If you wish to attend only the Professional Beauty and British Hairdressing Business Awards, please purchase the Professional Beauty Awards & British Hairdressing Business Awards - £176.40 (£147 + VAT) - available in the 'Awards' ticket tab.

Ticket Types

What do I do if my tickets haven't arrived?

Tickets are electronic only this year and will be issued in your confirmation email before the show to the lead booker. Tickets will not be posted.

How do I get tickets to the Professional Beauty and British Hairdressing Business Awards?

If you are a salon or independent professional and would like to attend the Professional Beauty and British Hairdressing Business Awards, ALONGSIDE the Salon Growth Summit, please purchase a Combined Entrance & Awards Ticket (with one or two-day entrance).

If you wish to attend ONLY the Professional Beauty and British Hairdressing Business Awards, please purchase the Professional Beauty Awards & British Hairdressing Business Awards - £176.40 (£147 + VAT) - available in the 'Awards' ticket tab.

What happens if I forget/ lose my ticket?

Your ticket will be issued via email to the lead booker and can be scanned from a phone or tablet for entry. Please bring your electronic ticket with you on a phone or tablet for entry.

What if someone else's name is on my ticket/ the name on my ticket is incorrect?

Your entrance ticket will reflect the name given when your ticket was allocated by the leader booker. Once tickets have been received, we are not able to change the name on the ticket. As long as each individual uses a different ticket, this will not be a problem in entering the venue.

How can I purchase more tickets before the show?

To make the most of pre-show offers make sure to purchase your ticket online before attending the exhibition, however tickets will also be available to purchase throughout the event by visiting our ticket office in the boulevard. Please note, all advance rates, discount codes and promotions will be subject to expiration.

Why is my discount code not working?

All advance rates, discount codes and promotions will be subject to expiration.

Where do I collect my tickets?

Tickets are electronic only this year and will be included in the confirmation email of the lead booker. Tickets will not be posted and there will be no ticket collection at the show.

What is your refund policy?

All payments are non-refundable. Any requests for refunds will be reviewed after the Salon Growth Summit 2026 and must be received within 21 days following the event. Refunds will be reviewed by management with no guarantee of a reimbursement. 

Access and Facilities

Can I access an Internet Connection at the event?

Yes, you will be able to connect to the free Wi-Fi provided at Olympia London.

What disabled facilities are available?

You can view all disabled facilities here.

Are pushchairs allowed into the exhibition halls?

No. Aesthetic Medicine is a Trade-only event. Children are not admitted. All visitors are strongly recommended to find alternative childcare arrangements for their children.

Will there be anywhere to buy food while I’m at the exhibition?

There are food facilities within the show halls and many food venues at Olympia to suit all tastes.

What can I do if my question has not been answered by any of the above?

If your question has not been answered by any of the above, please email your query to info.pb@thepbgroup.com and a member of our team will be happy to help.

Question not answered?

What can I do if I have questions onsite?

If you have questions at the show, visit the info point and our team will be able to help you with any enquiries.