How to get salon reviews that clients trust

Published 15th Sep 2023 by PB Admin

Reviews are a powerful tool that helps salons stand out from the crowd. 

It goes without saying that great reviews can be key when it comes to setting your salon apart from the competition and getting people to trust you when it comes to their treatments. 

With all reviews on the Treatwell marketplace being verified, your clients can feel confident knowing that all reviews are there from real-life customers, lending an authenticity that is second to none. 

And what’s more convincing than genuine feedback from satisfied customers? Simply put, we all know that the more reviews you have, the more likely a client is to book in with you. 

How can I get more reviews for my salon?

So, if you’re wondering how to get more reviews and the importance of these for your salon, here are some tips to follow.

1. Make it easy - Simplicity is key. Make the review submission process effortless, ensuring that clients don’t abandon it halfway due to complexity.

2. Ask for reviews - Don’t shy away from requesting reviews personally. It never hurts to add a personal touch, just by asking your clients directly to leave a review. Timing is crucial here, not too early to avoid seeming pushy, and not too late to risk missing the opportunity.

3. Share the glory - This one’s a no-brainer, don’t be shy to shout about a glowing review. It’s the ultimate seal of approval; social media is perfect for this.

4. Motivate your team - It’s not just your clients who appreciate a good review, your staff also thrive on recognition. Share customer feedback with your team, especially if someone is mentioned by name.

In today’s digital age, reviews are the currency of trust for your clients. 

By implementing these tips and having a software available, such as Treatwell, which can help you build your salon’s reviews, you’ll not only gain more reviews but further solidify your salon’s reputation as a trusted haven for treatments. 

This is a sponsored post in association with Treatwell UK.

PB Admin

PB Admin

Published 15th Sep 2023

Have all the latest news delivered to your inbox

You must be a member to save and like images from the gallery.