How to stop spending your evenings responding to customer DMs
Did you know, 54% of all bookings for beauty, wellness, hair and makeup businesses are placed outside of normal working hours?
That means that if you’re self-employed or have a small team, you either have to spend your evenings taking bookings on WhatsApp or you risk losing these customers.
Storefront lets you take bookings at all hours of the day (and night) by giving you a personalised website with a booking system that shows your live availability. Storefront gives you full control of when customers can book in with you.
4-step plan to get your evenings back
Here’s how to get your evenings back while making sure you still capture after-hours customers.
1. Get a website
A website is your online presence that is open for business 24/7 and 365. Customers can browse and book even while you are asleep. A website can double your business overnight – literally.
2. Show live appointment availability
We’ll bet you spend most of your time trying to find a slot that you and your customer are both available. Having a booking system with live availability on your website gets rid of the customer’s need to ask, “when are you available?”.
3. Put answers to all FAQs online
By putting all your services, portfolio and information online, customers won’t need to constantly ask you questions because it will be right there for them to see.
4.Use an auto-responder
This final step is the most important for making this strategy work. You can set up an auto-responder in Facebook, Instagram and WhatsApp letting your customers know that you are grateful for their message but you will reply during your operating hours and that in the meantime they can find more information and book through your website.
Storefront allows you to get a website and booking system that helps you solve the “out of hours” problem. Storefront does all the hard work, so that all you need to do is use its super-simple app to update your hours and check bookings.
Don’t have a website yet? You’re in the right place. Storefront has built 100+ websites for hair, beauty and wellness business owners that help them take bookings in their sleep.
Book a time with the Storefront team for a free demo call and they will show you how they work.
This is a sponsored post in association with Storefront.