Susan Routledge is a Multi Award Winning Salon Owner, International Business Consultant, and trusted Industry Advisor
Susan has been in the Beauty Industry for over 38 years and is recognised in the Top UK Industry Influencers for her passion and dedication. 

Susan founded and has grown her Clinic of 36 years in Co. Durham,to be the largest independent Beauty Salon in the Northeast of England.

She is also one of the Directors on the Professional Board for BABTAC helping to represent and raise Industry Standards for the Beauty Industry. She is also a committee member for The Har & Beauty Charity.

Her down to earth, light-hearted approach has made her an International Speaker and a long established Awards Judge.

She has an online business turnaround programme called ‘Salon Success Freedom’ and is the creator of the Exclusive Beauty Directors Club, an ever-growing global membership and close community for salon, clinic, and spa business owners with business resources and multi expert advice and guidance. Susan is the founder of her trademarked STABLE business formula, plus the Author of ‘The Little Book of Client Retention’ and the international no 1 best selling books, Best and the Best 1 & 2. Her podcast, Beauty Business Matters addresses salon business issues via interviews with high profile professionals and CEO's from the Beauty Industry.