Join Susan Routledge and exceptional Salon Owners who will be presenting six different high successful business Models.
Receive an exclusive goody bag worth over £100 and a prize draw to win business support from Susan Routledge.
11:00 2nd March, 2025
Followed by interviews with speakers and roundtable discussions
Susan Routledge is a Multi Award Winning Salon Owner, International Business Consultant, and trusted Industry Advisor Susan has been in the Beauty Industry for over 38 years and is recognised in the Top UK Industry Influencers for her passion and dedication. Susan founded and has grown her Clinic of 36 years in Co. Durham,to be the largest independent Beauty Salon in the Northeast of England. She is also one of the Directors on the Professional Board for BABTAC helping to represent and raise Industry Standards for the Beauty Industry. She is also a committee member for The Har & Beauty Charity. Her down to earth, light-hearted approach has made her an International Speaker and a long established Awards Judge. She has an online business turnaround programme called ‘Salon Success Freedom’ and is the creator of the Exclusive Beauty Directors Club, an ever-growing global membership and close community for salon, clinic, and spa business owners with business resources and multi expert advice and guidance. Susan is the founder of her trademarked STABLE business formula, plus the Author of ‘The Little Book of Client Retention’ and the international no 1 best selling books, Best and the Best 1 & 2. Her podcast, Beauty Business Matters addresses salon business issues via interviews with high profile professionals and CEO's from the Beauty Industry.
11:15 2nd March, 2025
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Creating great apprenticeships. The pros and cons in 2025
I am a salon owner with over 30 years of experience as a beauty therapist. Specialising in massage and facials I am still in treatments most days.
How to 10x your client transactions with the power of expertise.
Anita has owned and operated multiple successful salons, gaining over 30 years of experience in the Beauty Industry. Anita has a wealth of knowledge which keeps her focused and allows her to stay true to her brand ethos of providing a natural and holistic approach to beauty.
Maximising Awards to Inspire, Elevate and Drive Revenue
When to grow fast, slow... or just to say NO to expansion. What are the Key signs to look out for.
Sara Shoemark has a passion for the beauty industry that has not waned since she embarked upon her career in the late 80s. Sara’s philosophy has always been to provide an exceptional service, believing that high quality products, expertly executed, results driven treatments and the provision of an escape from the hustle and bustle of life, promotes an inner beauty that positively glows.
How to take your team to totally booked for the long term in only 4 weeks
Director of Skin Matters
11:20 2nd March, 2025
12:30 2nd March, 2025
How to 10x your client transactions with the power of expertise.
Owner, The Fountain Beauty Therapy
How to take your team to totally booked for the long term in only 4 weeks
Maximising Awards to Inspire, Elevate and Drive Revenue
When to grow fast, slow... or just to say NO to expansion. What are the Key signs to look out for.
