Frequently Asked Questions

Entrance Policy

How do I get tickets?

Register to attend

Register for your free ticket to attend Professional Beauty London.

When is Professional Beauty London?

Sunday 2nd March and Monday 3rd March 2025. 

What are the opening times?

10am - 5pm both show days

8.00am for competitors and 9.30am for invited VIPS with a guest

Where is the event?

The event will take place at ExCeL London, you can plan your trip here: https://www.excel.london/visitor/getting-here

What is the event about?

Professional Beauty London is the UK's biggest event for beauty and spa professionals. 

You can meet leading brands, engage in live education and network with your peers.

What is the entrance policy?

Due to the professional nature of the event, nobody under 14 years of age is allowed entry into Professional Beauty London. This includes babies, and prams are also not permitted on the premises. As a busy event, we need to maintain a safe and professional environment for our trade visitors. Thank you for your understanding and cooperation.

How do I access the show?

All visitors must have their own printed or contactless badges in order to gain entry. Please come with your badge ready to show on your smartphone or printed, you can also print your badge. Register online in advance for free to download your badge.

I have registered for the show, can I attend more than one day?

Your badge entitles you to enter the physical show on both days.

How do I qualify for a VIP ticket?

VIPs are based on having 4 or more treatment rooms or 4 or more members of staff. If you have a query about being a VIP, please email [email protected]

Who is exhibiting at the event?

Hundreds of leading brands will be exhibiting at Professional Beauty London 2024, floor plan available soon.

Who should visit the event?

Professional Beauty welcomes beauty professionals, established salon and spa owners, colleges as well as everyone looking to start a career in beauty.

Will there be any seminars, workshops, or demonstrations?

Yes. There will be plenty of opportunities to expand your skills at Professional Beauty London. The programme will be launched soon.

Where can I book the live stages and conferences?

The Professional Beauty Stages are free to attend this year. You can set reminders for education by logging into your ShowHub account once you have registered. You will receive an email notification when it's time to head to your session. 

Does my badge give me access to the live stages?

Yes, the live stages are free to attend in 2024. There is certain education that is payable and will need to be booked on ShowHub.

Where can I see the education that I have already booked?

To view your bookings, you need to log in and click on the “Tickets” button.

How do I download the show app?

You can log in to your account via the show app. From here, you can look at the brands attending, plan your day and purchase conference tickets at any time by logging into your account. Search by 'ShowHub Events' or download the app via Google Play: https://play.google.com/store/search?q=showhub&c=apps Download the app via Apple: https://apps.apple.com/gb/app/showhub/id1611723694

How do I register a colleague?

Each visitor will need their own badge. On your account, you can invite a colleague to join you at the show by entering their email address. To register a colleague, make sure you are logged out of your account and then you can register them using their email address.

If You Are Already Registered

I'm worried that I haven't received my badge yet, what can I do?

If you have registered successfully, you will be able to access your badge either online or via the app by clicking on the ‘Tickets’ button. If you are having any difficulties, please email [email protected] message us on Facebook: https://www.facebook.com/ProfessionalBeautyUK

Your entrance badge will automatically be sent to your email 3 days before the show and on the morning of the show. The email will be sent from showhub.live 

I am a lecturer, how can I register my students for a show?

To register your students, please complete the following steps: 

1. Register for your free ticket and choose the job function "Teacher/Lecturer"

2. Once you are registered, click on the red button "TICKETS"

3. Select "Bulk Assign Badge" and "Download the Template" (if you don't find the option email us on [email protected])

4. Once your excel file is ready, select "Upload CSV"

5. Select "View assigned" and download all the badges

 

Not Yet Registered

How do I register for the show?

You can register to attend by clicking the 'Register now' button at the top of the page. Enter your email address and answer the questions to help us get to know your interests for the show.

Can my children visit the event with me?

Professional Beauty London is a Trade only event. Children are not admitted. All visitors are strongly recommended to find alternative childcare arrangements for their children as no under 14s are permitted.

Are there any crèche facilities?

No. Unfortunately Professional Beauty London is a Trade Only event, children are not admitted and there is not a creche available onsite.

Are pushchairs allowed into the exhibition halls?

No. Professional Beauty London is a Trade Only event. Children are not permitted. All visitors are strongly advised to find alternative childcare arrangements for their children.

Can I attend the event if I am not in the trade?

Professional Beauty London is a trade only event but welcomes people looking to start a career in beauty. 

Student Policy

What is the student policy?

Students who are studying beauty or a related course are welcome to attend Professional Beauty London. You can also take part in the nail, make-up and facial competitions which cost £20 per category to show off your creativity and raise your profile. 

How do I receive the subsidised coach hire?

To find out more about the subsidised coach hire, visit our college information page.

International Visitors

Can you arrange my visa to come to the show?

As Professional Beauty London is a free to attend show, we do not offer support with Visa letters. We recommend contacting your local embassy. 

Travel Information

How do I get to the show?

To find out more about travelling to the venue, visit their website.

You can also view our travel and accomodation page here.

Is there a parking facility?

Parking is available at ExCeL London, please visit their website. 

What hotels are there nearby?

From traditional to contemporary, luxurious to value-for-money, there are many hotels close to the venue.

You can find recommended hotels at a discounted rate with our partners Event Express. 

Question Not Answered

What can I do if my question has not been answered by any of the above?

If your question is not answered, please email [email protected] 

What can I do if I have questions onsite?

If your question has not been answered by any of the above: - Use the support chat - Send us a direct message on Instagram - Email [email protected]