Discover Hidden Beauty’s mystery shopping services at Professional Beauty

 

Launched in 2012 by Angela Barlett, former Chairman of BABTAC/CIBTAC and a passionate advocate of high standards in the beauty and spa industries. Hidden Beauty UK is a mystery shopping service for the Spa and Beauty Industries.

The unique selling point of Hidden Beauty UK is the quality of their mystery shoppers who are employed for their ‘Expert Mystery Shopping Service’. All the shoppers are International Examiners in the spa and beauty industries and with many years of experience they enable business owners and managers to benefit from their expert recommendations.

All their judgements are bench marked against industry standards and best practice enabling the business owner or manager to place precious training resources where most needed. Each Expert Mystery Shopping Service is tailor-made to suit the needs of the business.

New for 2013 is Hidden Beauty UK’s  ‘Customer Service Mystery Shop’ which provides a fairly detailed mystery shopping service but at a price point that most spas and salons can afford.

This new product focuses more on the general customer experience than the bespoke Expert Mystery Shopping Service, enabling business owners to benefit from independent and impartial observations about their business which will help them to grow.

Find out more about the new services from Hidden Beauty on stand Y11 at Professional Beauty, opening its doors at London ExCel on 24-25 February. Don’t miss the UK’s largest beauty event and register here for your free ticket.