[Video] How to create truly bespoke skincare treatments

When it comes to any sort of therapy, every person should be assessed on their individual needs. 

Every SBC professional treatment encompasses the brand’s “5-phase” concept, which considers the client’s entire wellbeing, from the inside out.

Phase one is listen and learn, a phase frequently missed out in other treatments, but one which should never be overlooked in order to deliver results. 

Phase one begins as soon as your client enters your treatment room. This essential consultation builds a holistic picture of both internal and external environments to deeply understand any issues being experienced by your client. 

To achieve full client satisfaction, it is important to consider their journey to the salon; where they have been, what is their state of mind and where they are going after their treatment. 

Listen carefully and consider their emotional state, self-care, wellbeing and skin concerns.

This will ensure your treatment is truly tailored to each individual client. Delivering a tailored and bespoke treatment to your client will ensure that they feel valued, and this will ultimately deliver client loyalty and repeat business. 

Being an SBC Pro is about delivering excellent quality treatments to your clients every single time. 

Visit SBC’s website to find out more about its treatment philosophy and, and follow @sbcskincareuk on social.

Don't forget to visit SBC on stand E22 at Professional Beauty North on October 13–14 2019. Register online in advance to get free access to the show. 

Sponsored video