WSW insights: Wellness concepts for customers and teams

Teresa O’Farrell, Director of spa, Coworth Park, wellness director Dorchester, Collection OK and board member of the UK Spa association joins Mark Moloney, managing director of Professional Beauty Group and Jean-Guy de Gabriac, founder of World Wellness Weekend for this insight’s session discussing wellness concepts for consumers and teams.

 When discussing wellness concepts for consumers, Teresa has said: “You need to work out the style of business, what's possible and not, and make sure that they work operationally and practically as wellness it's not a one size fits all.”

 During this insight’s sessions about wellness concepts for consumers Teresa explained the variety of customers to consider in order to maximize the customer satisfaction which is essential, especially in the beauty industry.

 We will be discussing wellness concept in depth at World Spa and wellness, view the full programme here

 Teresa will be joined with Alejandro Leo, Head of Wellness of Habitas Hotels, Aysun Mut, Director of Spa at Corinthia and Sushmita Sarangi, Commercial Director at Taj Hotels for a panel about wellness concepts that lead to genuine transformation for customers and teams on Sunday 3 of April at 11 am.

 

book your delegate pass today to meet Teresa and listen to her session at the convention. 

A one-day delegate pass costs £115*, with a two-day delegate pass costing £159*.

You can also join us for an evening of networking and celebration at the World Spa & Wellness Awards by purchasing a two-day combined convention and awards ticket for just £197*.

 *price includes VAT