Professional Spa & Wellness Convention focus

Paul Hawco, Spa Director at Talise Ottoman Spa, Jumeirah Zabeel Sarray, Dubai, Randal Eastman, Vice President and Partner at Gragonfly Therapeutic retreats and Larisa Marinica, Director of Purovel Spa & Resort, Swissôtel The Bosphorus, Istanbul tell what to expect from this year convention.


What can we expect from your presentation as part of the Going Green Pays session?
A fresh and honest perspective on what has become a must-do for spas. My presentation will cover Dubai and the wider Middle East, looking at where we were, where we are and the potential that lays ahead when it comes to sustainability. I will also be recognising how luxury spas can commit to sustainability without diminishing customer expectations.


Why are events such as the Professional Spa & Wellness Convention so important for the industry?
It’s a meeting place for leaders in the industry to connect and compare notes and best practice. It should also be an occasion to inspire industry leaders to tackle new issues that are relevant to our industry and to introduce new models that we have not seen before.


What other sessions or speakers are you most looking forward to?
I find myself more and more fascinated by psychology and the methods and tools that enable us to understand the underlying principles that guide customers’ decision-making process. Therefore, I’m really looking forward to Neil Orvay’s pre-convention workshop on influencing psychology.

For more information, full programme and booking please click here

Read the full interviews on page 17 of the January issue of the Professional Spa and Wellness digital magazine for FREE here, or access the digital magazine by selecting your chosen platform here.