How are you going to take your business to the next level this year?
There are two brand new core streams to the World Spa & Wellness 2019 convention:
Stream 1. The business of spa: practical solutions to help tackle the real issues
Stream 2. Wellness: improving outcomes for clients as a key to customer acquisition and retention
Both are packed with keynote speakers, expert panels, and targeted advice for spa operators to implement into their businesses. There will also be a breakout session on finance, introducing bankers that invest in the spa sector.
Stream 1 sessions include What are investors really looking for when it comes to wellness, spa and beauty investments with Susan Harmsworth, founder of ESPA, chairing. As well as, Who is the new decision maker - Owner, GM, Asset Manager or Spa Operator? with Accor's VP of Wellbeing, Emlyn Brown and Tracey Chappell, CEO of Chappell Wellness Consulting.
Stream 2 contains Vitality & Movement - Integrate fitness into your business model with speakers from Matrix Fitness and Kent Richards, Corporate Director Operations at Six Senses, as well as The FUN FACTOR is a serious matter. Interesting wellness activities can grow footfall and boost customer retention with Sandals Resorts David Elrich and Jeremy McCarthy, Group Director of Spa, Mandarin Hotel.
Have a look at the full programme here and plan how you will pick and choose from our trend led programme to suit the needs of your business and it's goals.
Time is running out to secure your World Spa & Wellness Delegate pass, book yours here.