Ragdale Hall Spa appoints new managing director as long-serving leaders retire

Ragdale Hall Spa appoints new managing director as long-serving leaders retire

Updated on 11th Jun 2026

Iconic UK destination spa Ragdale Hall has appointed Helen Bull as managing director, succeeding long-serving directors Hugh Wilson and Allison Garner as they retire after more than three decades with the business.

The leadership change marks a new chapter for the spa, which employs 525 people and operates a 93-bedroom property in Leicestershire.

Wilson and Garner have each spent more than 35 years helping to shape the business.

Announcing their retirement, Wilson said: “I’m proud to be handing over the reins to Helen. Ragdale Hall Spa is an incredible brand and business with a strong team and foundation, foundations that Allison and I have been part of building and shaping.

“We will be stepping away confidently that Ragdale is in safe hands and that it will become even more remarkable.”

Bull joins the spa with more than 30 years’ experience in the hospitality, leisure and tourism sectors. 

Her career has included senior leadership roles at Merlin Entertainments, where she was responsible for resort strategy, operational performance and financial delivery.

As managing director, Bull will oversee the future direction of the business and lead its team of 525 employees.

She said: “I am extremely excited to be leading the team here at Ragdale, a team with a great reputation for delivering exceptional guest experiences that we pride ourselves on.

“It is a privilege to join a brand that is so highly regarded and continue the success that Hugh and Allison have had a huge part in creating. I look forward to using my experience and expertise to lead Ragdale Hall Spa into its next era.”

Founded as a spa destination more than 50 years ago, Ragdale Hall Spa is known for its extensive spa facilities, which include six pools, a large treatment offering and a fitness and relaxation programme featuring studio, pool-based and outdoor activities.

The appointment comes as the spa looks to build on its recent growth and continue developing its guest experience under new leadership.

PB Admin

PB Admin

Published 11th Jun 2026

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