Why understanding the skin’s immune system is key to treating inflammation
Skin conditions like acne, rosacea, eczema and psoriasis often start with hidden immune responses beneath the surface.
By learning how the skin’s immune system works, and how to support it, beauty therapists can deliver calmer, healthier results for their clients.
The skin as an immune organ
As skin therapists, we often focus on the surface – the dryness we can see, the redness our clients feel, or the breakouts that appear overnight.
But beneath those visible symptoms lies a complex, intelligent system quietly working to defend, repair and restore balance: the skin’s immune system.
Your skin isn’t just a covering. It’s an active immune organ, equipped with layers of defence that are constantly assessing threats and responding to them.
When that system is working well, skin stays calm, resilient and radiant. But when it’s overactive or compromised, inflammation takes over, leading to flare-ups in conditions like rosacea, eczema, acne or psoriasis.
How the skin’s defence layers work
Our first line of defence is the microbiome, a diverse community of microorganisms that act as a living shield, training our immune cells and keeping harmful invaders at bay.
Beneath that, the stratum corneum – our “brick wall” of corneocytes – provides a physical barrier.
Supporting it all are multi-lamellar lipids, sealing in hydration and preventing irritants from entering.
When inflammation becomes a problem
When any of these defences are damaged – from harsh skincare, environmental stress or internal health imbalances – the immune system detects danger.
This can trigger an inflammatory cascade, where cells like keratinocytes, Langerhans cells and T-cells spring into action.
While inflammation is essential for healing, in skin prone to sensitivity or chronic conditions, this process can become exaggerated, creating cycles of redness, swelling and discomfort.

Keratinocytes: more than skin cells
When it comes to keratinocytes, these are often seen simply as the cells that make up most of our epidermis, but they’re also active immune players.
They produce signalling molecules that call in immune cells during injury or infection, and they’re integral to barrier repair.
Understanding their lifecycle, from their formation in the basal layer to their transformation into protective corneocytes, is key to supporting healthy skin renewal and immunity.
How therapists can support skin immunity
As therapists, we can’t “switch off” inflammation, but we can work with the skin to bring it back to balance.
This means:
- Protecting the barrier – using formulations that reinforce lipids and respect the skin’s microbiome.
- Reducing triggers – helping clients identify lifestyle and environmental factors that weaken their skin’s defences.
- Supporting repair – encouraging consistent skincare routines that work with the keratinocyte lifecycle, not against it.
I’ve seen first-hand how supporting the skin’s immune system transforms outcomes.
For example, clients with recurring rosacea flare-ups often improve not through aggressive treatments, but by restoring the skin’s barrier, calming immune overactivity and introducing supportive topical solutions.
The bigger picture for client care
If you’ve ever wondered why some clients just don’t respond to standard treatments, the answer might lie not in what you see on the skin’s surface, but in the intricate immune processes happening beneath.
Want to learn more?
In my talk at PB North, ‘The Immune System’s Role in Skin Inflammation: From Flare-Ups to Healing’, I’ll be diving deeper into the fascinating world of immune cells, how to spot signs of barrier breakdown, and how targeted interventions can help even the most reactive skins.
I’ll share case studies, real-life protocols, and the science behind why certain approaches work, without overwhelming you with theory.
Don't miss Aggie Singh at Professional Beauty North, where she'll be discussing 'The Immune System’s Role in Skin Inflammation: From Flare-Ups to Healing’ on the Skin and Advanced Treatments Stage at 3pm on Sunday, September 28 - register for PB North FREE here.

About the expert
Aggie Singh is a skin expert and the owner of the Aggie Singh beauty salon in Cleethorpes, Lincolnshire.
With over 20 years' hands-on experience working with skin, Singh is an expert in treating acne, pigmentation, rosacea, eczema, scarring and age-related concerns.